You can find detailed information about orders, shipping, returns and more here.
Yes, the products you see on our website are identical to the products available and shipped to us in our store. Our product photos are taken by a professional team from real products, and we strive to accurately reflect colors and details. While tonal differences may occur due to factors such as screen brightness, the product design, stitching, and quality are the same.
Your orders will usually be shipped after payment is confirmed. 1-2 business days It will be shipped within 24 hours. During campaign periods, this period depends on the density. 1 additional business day It may take longer. When your order is shipped, you will automatically receive a notification message and a tracking number.
Şafak Boutique ships throughout Türkiye with our partner courier company. Our system automatically selects the fastest and most secure carrier for your order based on its status. It's important to enter your complete and accurate address information when ordering.
Yes, after you receive your product Within 14 days You can return it. The product you are returning must be unused, tags intact, and in its original packaging. You can initiate your return request through our website or customer service.
Yes, size or model exchanges are possible, depending on stock availability. To request an exchange, simply contact us with your order number. Shipping costs for exchanges are covered by the customer.